Private Client Forum Terms & Conditions.

CosMediTour (Australia) Pty Ltd - ACN: 168 016 868 (“CosMediTour”) of Level 2, Medical Precinct, Oasis Centre, Victoria Avenue,  Broadbeach Queensland Australia, and “the Client”
acknowledges and accepts the Private Client Forum Terms and Conditions as follows:

The CosMediTour Private Client Forum is a ladies-only group designed to provide a supportive space where you can connect with fellow clients, share experiences, and gather valuable insights.

Please carefully read the terms and conditions for use of the Forum below. By following these guidelines, as well as the Facebook Community Standards, we can ensure a respectful and positive environment for all clients.

1. We do not tolerate offensive language on a post or towards other members. Your post can be deleted and you may be removed from the group.

2. Be courteous to other members and their pre and post-surgery photos.

3. Speak with integrity about your experiences.

4. We welcome honest experiences but please do not be defamatory towards CosMediTour, other agencies, or Surgeons.

5. If you have issues with any aspect of your experience in the first instance, please raise this with CosMediTour via email so that we are able to rectify the situation.

6. Please do not use the forum as a way to communicate with CosMediTour Client Managers. They do not monitor the forum. Your best and quickest form of communication is via phone or email.

7. When uploading photos please only post photos relating to the relevant discussion topics.

8. Do not provide medical advice. It is important that our clients do not use our Private Forum to provide what can be seen as ‘medical advice’ on any surgical procedure unless they are a qualified health practitioner. This can cause confusion and anxiety amongst future surgery patients and is best determined by the Plastic Surgeon through each client’s confidential and personal Surgical Recommendation.

9. All inquiries relating to surgeries, costs, hospitals etc must be directed to your CosMediTour Client Manager.

10. All information and photos shared on the Forum are able to be viewed by CosMediTour, the Breast Academy, the Hospital, or Surgeon and kept as a record on your medical file.

11. Members must be a confirmed CosMediTour client, who is female.

12. If you cancel your surgery with CosMediTour you will be removed from the forum.

13. If you are post-surgery and decide to book another surgery procedure with another entity and not through CosMediTour, please do not discuss these details on the forum.
The forum is for CosMediTour booked clients only so we want to keep all information relevant to CosMediTour so there is no conflict of interest.

14. The forum is not designed to be your sole source of information and research about your surgery, it is very important that you complete your own research independent of what CosMediTour already offer clients so that you have a complete understanding.

15. The forum is not to be used as a place for public debate while reviewing your case in the event of revision surgery. As this may cause distress to other members of the forum unnecessarily.

16. The forum is not to be used for any discussions or inquiries regarding quotes or pricing for surgical procedures. Your quote has been personalised for your individual needs and pricing details should be addressed exclusively with your CosMediTour Client Manager.

CMTAPCF/V1:02/2023